Warranty Policy

12-Month Warranty

We assure a one-year warranty covering defects in material or workmanship.

The warranty does not extend to cover misuse (e.g., liquid exposure, sand, impact damage, etc.).

While service is free, buyers are responsible for shipping and materials costs.

Not Covered Under Warranty:

  • Products without sufficient proof of purchase
  • Lost or stolen products
  • Items exceeding their warranty period
  • Non-quality-related issues (after 30 days of purchase)
  • Free products
  • Repairs conducted by third parties
  • Damage from external sources
  • Damage from product misuse (including, but not limited to: falls, extreme temperatures, water exposure, improper device operation)
  • Purchases from unauthorized resellers

For non-misoperation issues within 7 days, contact us via email at ourzostuic@gmail.com.

Please send an email, and we will make every effort to respond within 24 hours (though response times may be longer on weekends).

By placing an order, you signify acceptance of the above terms.

Thank you,

Zostuic Team